Our team spans New Zealand with multiple offices in Auckland and one in Christchurch.
Our main line is toll free 0508 428 324 (0508 4 TECH)
Key customer contacts are:
||021 450 636
||021 450 637
||021 450 332
We take great pride in the people that work with us at Thermal Solutions.
We value their opinions, we invest in them to be their best and we give them the responsibility to make great decisions, as we know they will make a positive difference. We trust them to always give 100% and to make things work as they should – they are our most important assets.
Our teams have a clear set of shared priorities with our customers as our clear focus.
Our aim is to create the best commercial refrigeration, air conditioning and facilities management business in New Zealand. So we get on with whatever it takes to make every customer interaction a great experience.
We know our stuff. We have excellent technical depth, particularly in design and construction of walk-in cool stores and freezer rooms, commercial and industrial air conditioning and ventilation solutions.
Our services extend to planned maintenance and complete facilities management services. If it is important to our customers we will get it done!
We are professionals with years of experience and have a reputation for doing the jobs that are difficult, and doing them well.
We have a first class nationwide network with more than 100 staff or associates on call 24/7 looking after in excess of 2,800 customer sites in New Zealand.
Customers first. It is pretty simple and very clear.
We have open lines of communication with our customers, with multiple points of contact so we deliver fast and accurate responses. Our structure and depth delivers confidence to our customers that they can always get in touch and get an appropriate result.
We provide simple to use project management software that allows our customers to login to a secure website, view all of their buildings or facilities and each job that has been completed, underway or pending. All billing and quote information is available and reporting off this platform is easy. It is simple to book a job or a query with a few keystrokes.
Our ambition is to be open and transparent so our customers know exactly what is going on with their business.
Our customers receive fast, accurate service with confidence that projects will be completed to the right standard, on time and to budget.